Privacy Policy

Renover Specialized (Pty) Ltd

Effective Date: [2022/03/30]

1. Introduction

Renover Specialized (Pty) Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with us.

2. Information We Collect

We may collect and process the following information:

  • Personal details (such as name, email address, and contact number) provided through contact forms or enquiries
  • Any information you voluntarily provide when communicating with us
  • Basic website usage data (such as browser type, pages visited, and interaction data) to improve user experience

We do not collect payment information, as no online transactions are conducted through our website.

3. How We Use Your Information

We use your information strictly for the following purposes:

  • To respond to enquiries and provide requested information
  • To communicate with you regarding our services
  • To improve our website, services, and user experience
  • For internal record keeping

We will only use your information for the purpose for which it was collected.

4. Data Protection and Security

We take reasonable technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

Your information is handled with strict confidentiality.

5. Sharing of Information

We respect your privacy.

  • We do not sell, rent, or trade your personal information
  • We do not share your information with third parties for marketing purposes
  • Your information will only be disclosed if required by law

6. Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of any future communications at any time

To opt out, simply contact us or use any unsubscribe option provided in our communications.

7. Cookies and Website Tracking

Our website may use basic cookies or tracking tools to:

  • Enhance user experience
  • Understand website usage and performance

You can disable cookies through your browser settings if you prefer.

8. Retention of Information

We will retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Renover Specialized (Pty) Ltd
Email:info@reover.co.za